zat baj Privacy Policy

This privacy policy applies to users of the zat baj platform. By registering on this site, using any service, or simply browsing, you are considered to have agreed to the terms of this policy. This policy should be read together with our Terms and Conditions, as both documents together define the relationship between you and zat baj.

We believe you should have full control over your personal information. That is why we are being transparent — about what information we collect, why we collect it, and how we keep it secure.

1.1 Registration and Account Information

When you create an account on zat baj, you are required to provide the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID card or passport details (for identity verification)
• Preferred payment method details (bKash, Nagad, Rocket, or bank account)

1.2 Transaction and Financial Information

During deposit and withdrawal processes, we record the date, amount, method, and status of each transaction. This information is used for account verification and fraud prevention.

1.3 Technical and Browsing Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system details
• Time of site access, session duration, and pages visited
• Usage patterns collected through cookies and tracking pixels

zat baj uses your information for the following specific purposes:

Keeping your personal information secure is our primary responsibility. zat baj uses SSL (Secure Socket Layer) encryption technology, which encrypts all data transmitted between your browser and our servers.

3.1 Technical Security Measures

• Data transfer protection through TLS encryption
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Restricted staff access — only authorised staff can view your data
• Two-factor authentication support

3.2 Data Retention Period

We retain your information for as long as your account remains active. Even after account closure, certain information may remain in our records for a specified period due to legal obligations and fraud prevention requirements. Once that period ends, the information is deleted by secure means.

zat baj does not sell or rent your personal information. However, in certain circumstances, information may be shared with trusted third parties as an essential part of providing services:

4.1 Payment Processors

Necessary information is shared with the relevant payment processor to complete transactions via bKash, Nagad, Rocket, and bank transfer. These processors follow their own privacy policies.

4.2 Technology and Service Partners

We work with certain technology service providers for server hosting, analytics, and customer service software. All such partners operate under strict confidentiality agreements.

4.3 Legal Authorities

In the case of a court order or legal obligation, we may be legally required to provide information to government or law enforcement agencies. In such situations, only the information specifically requested is provided.

Cookies are used on the zat baj platform. Cookies are small text files stored in your browser that help the website remember your preferences and session information.

5.1 Cookies We Use

• Essential Cookies: Required for login sessions and core platform functionality — these cannot be disabled.
• Functionality Cookies: For language preferences, theme settings, and a personalised experience.
• Analytics Cookies: To understand which parts of the site users visit most.
• Marketing Cookies: To present relevant offers based on your interests (with your permission).

All cookies other than essential cookies can be disabled from your browser settings, though this may limit some features of the site.

As a registered user of zat baj, you have the following rights:

• Access: You may request to know what information we hold about you.
• Right to Correction: If any information in your profile is incorrect, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though we are obliged to retain some information due to legal requirements.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
• Right to Opt Out: You may stop receiving promotional emails and messages at any time.

To exercise these rights, contact our support team. We are always ready to help. To learn more about responsible gaming, please read our Responsible Gaming page.

The minimum age to participate on the zat baj platform is 21. We do not knowingly collect information from any person under 21 years of age. Age verification is a mandatory step in the registration process.

If we suspect that an account is being operated by a minor, that account is immediately suspended and a verification process is initiated. If a parent or guardian becomes aware that their child is using this platform, please contact us immediately.

zat baj reserves the right to update this privacy policy as needed. For any significant changes, we will notify registered users by email or through a notice on the platform. Continued use of the site after any changes means you are considered to have agreed to the updated policy.

We therefore recommend revisiting this page from time to time. You may also visit our About Us page to learn more about the terms governing the use of all services on the site.

If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.